Terms of sale

Last updated: 21 October 2026

By placing an order on Nookara you agree to these terms. Please read them together with our shipping, returns and privacy pages.

Who we are

Nookara is an online store for cozy home products. We are run from India and sell to customers in the countries listed on our Shipping page. You must be 18 or older to place an order.

Prices and payment

Prices are in US dollars and include shipping to most countries; a small flat shipping fee applies to some and is shown at checkout before you pay. Import duties, taxes and VAT charged by your country are not included. The price at checkout is the price you pay. Prices may change at any time, but not for an order you have already placed. Payments are processed securely by Razorpay. Your bank may charge its own currency or card fees.

Order acceptance

Your order is confirmed once payment succeeds and you see the order number. We may cancel and fully refund an order if an item is out of stock, cannot be delivered to your address, or a pricing or listing error occurred. If you want to cancel your own order, email us as soon as possible; see the returns page for how cancellations work.

Shipping and delivery

We ship to the countries listed on our Shipping page. Delivery is estimated at 8–31 days from the day you order depending on your country (tracked). Delivery times are estimates, not guarantees. Details are on the shipping page.

Returns and refunds

Returns follow our returns policy. Nothing in these terms limits your legal rights as a consumer.

Product information

Product photos show the item you will receive, but small differences in colour, size or finish can occur because of screens and manufacturing. Please check the size and option you choose.

Electrical products

Lamps, diffusers and other electrical items may be powered by USB or may come with a plug type that is different from the US standard. Always check the product photos and description for how the item is powered before you order, and use it only as described.

Our liability

To the extent the law allows, our liability for any claim about an order is limited to the amount you paid for that order. We are not liable for indirect or consequential losses. This does not limit liability that cannot be limited by law.

Governing law

These terms are governed by the laws of India, without taking away any mandatory consumer protections that apply where you live.

Changes

We may update these terms. The terms in force when you place an order are the ones that apply to that order.

Contact

Email: our support email on the Contact page